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Why does video playback appear fragmented on the computer?
Consider installing an alternative video player or utilizing a newly formatted high-speed memory card to address incoherent video playback.
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Why does the dash cam fail to boot up when connected to the car charger?
Verify that the original car charger is being used to power the dash cam. Incompatibility with non-original chargers may lead to boot-up issues.
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What steps should be taken if the dash cam system crashes or fails to boot up?
Begin by removing the SD or TF card and pressing the power button. If the issue persists, utilize a toothpick or similar pointed object to engage the reset hole, followed by pressing the power button again.
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Why is there noise in recordings?
Noise in recordings may indicate low battery levels. Ensure the DVR is fully charged to minimize noise interference during recording.
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Why does stripe interference occur during recording?
Stripe interference can stem from incorrect power supply frequency settings. Adjust the frequency settings (50Hz or 60Hz) according to the local power supply frequency to resolve this issue.
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Why do indoor or overcast sky shots lack clarity?
Inadequate white balance adjustments may affect image quality in such settings. Ensure proper white balance adjustments to enhance image clarity.
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Format your SD or TF card and verify its originality.
Variations in image exposure may result from high-contrast environments, impacting the auto-exposure function. Adjusting the light sensitivity settings can help mitigate these effects.
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How can I address pause and frame skip during video and picture playback?
Format your SD or TF card and verify its originality.
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My DVR stops recording automatically. What actions should I take?
Review loop recording settings, verify the video recording format to optimize storage, and use high-speed SDHC TF cards.
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The recorded video appears misty and dim. What should I do?
Clean the lens and windshield to ensure optimal recording quality.
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What are the initial steps for setting up the LINGDU dash cam?
Begin by formatting your Micro SD/TF Card within the dash cam. In Video Mode, press the "M" button twice, then press the down button "v" 11 times to select "Format." Confirm by selecting "OK" and pressing the "OK" button.
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How do I adjust the timezone and date settings?
Navigate to the camera's system settings, then select "Time Zone Setting" to set your correct GMT value and time. Press the "M" button twice, select "Timezone Setting," and confirm. Proceed to "Date/Time" to adjust accordingly. Ensure to press the "M" button for successful configuration.
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Why does my camera power off while driving?
The dashcam enters a screen-saver mode if no operations are detected for 3 minutes (default setting). Reactivate the screen by pressing any button. If this function is unnecessary, you can deactivate the backlight.
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My camera turns on and off automatically. What should I do?
To address automatic powering on/off, please reset your camera. Ensure that "Motion Detection" is disabled, and verify that "Auto Power Off" and "Parking Mode" settings are also disabled.
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Why does video playback on my PC lag?
The video files you are viewing may be high-bit rate versions, which can pose processing challenges for standard computer configurations. Consider recording videos at lower resolutions and retry playback. If issues persist, kindly reach out to our support team for assistance.
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Camera gets HOT
It is normal for your camera to run slightly hot. Due to the higher video resolution, the dashcam may be hot during using. (no more than 140* F/60PC).
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How to interrupt the WiFi when connect with phone?
When it connects to your phone via WiFi, you will not be able to operate this device. If you want to operate it, please long press "EMERGENCY BUTTON" to disconnect or restart the device.
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The screws won't install,what happened?
Each screw installs differently. Please make sure to use the correct screws in each location.
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What should I do if the door lock cannot be opened when there is no power?
You can use a power bank to charge the door lock in an emergency (there is an emergency charging port at the bottom of the door lock). The emergency charging port can only be used for short periods of time.
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You could delete the codes & fingerprint via App
Our door lock will automatically recognize the direction of opening the door after being powered on. You can restore the factory settings to make the latch work properly.
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How to delete the user codes or fingerprint?
You could delete the codes & fingerprint via App
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How to solve the situation where all fingerprints can be unlocked?
In the initial state, all user fingerprints can be locked. This situation can be avoided after setting up an administrator. After installing the lock, the corresponding administrator password and fingerprint must be set.
